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Olivia Dress - Mauve

Rated 3.3 out of 5
4 Reviews

Olivia Dress - Mauve

Rated 3.3 out of 5
4 Reviews
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more info
Size
    • 100% Polyester
    • Exposed back zipper 
    • Fully lined
    • Adjustable straps
    • Model is wearing a size 2 and is 175cm tall
    • Model measurements: Bust: 80cm ; waist: 65cm ; hips: 90cm
    • Images are shot under natural lighting, colours may appear darker in certain areas due to shadow
    • We try to display as accurate as possible, however colour may slightly differ due to lighting. 
    • Length: 6=29.5inches ; 8=30inches ; 10= 30.5inches ; 12= 31inches; 14=31.5inches
  • Due to hygiene concerns, earrings cannot be returned.

     

    USA

     

    Returned merchandise must be received by us within 30 days of receiving your purchase for Store Credit. The item must be unworn with the original tags attached. 

    If you are unsure of your sizing and would like to order 2 sizes to try, we are happy for you to try and return only ONE of the two ordered for a Full Refund. (THIS DOES NOT APPLY IF YOU USE ANY PROMO CODE OR DISCOUNT CODE). Please note, that this must be of the same style. Return postage is covered by the buyer.

     

    Please click here for full return policy.

  • How fast will your order ship?

    We try our best to send out your packages on time every day, excluding weekend or public holidays. Otherwise, your order will be shipped the next business day. Please take care to fill out your full name at checkout, including first and last name to prevent any postal delays. 

    We use DHL express to ship all international orders and Australia Post (local courier) to countries that don’t offer DHL courier services.

     

    USA and REST OF THE WORLD

     

    Method

    Estimated Delivery

    Cost

    Express < $50

    3-4 business days*

    $5

    Express > $50

    3-4 business days*

    FREE

     

    * Shipping to metro areas normally takes 1 to 3 business day. Please note rural areas may take up to 7 business days or more. Delivery times are estimated and not guaranteed as customs may cause delay.

    * Delivery times are estimated and not guaranteed.

    * Please note that we are unable to ship internationally to PO Boxes.

    Please click here for full shipping information.

     

     

average rating 3.3 out of 5
Based on 4 reviews
  • 5 Stars
    2 Reviews
  • 4 Stars
    0 Reviews
  • 3 Stars
    0 Reviews
  • 2 Stars
    1 Review
  • 1 Star
    1 Review
50% of reviewers would recommend this product to a friend
Quality
Rated 4 out of 5
Design
Rated 3 out of 5
Sizing
Rated 0 on a scale of minus 2 to 2, where minus 2 is Runs Small, 0 is True to Size and 2 is Runs Large
4 Reviews
Rated 5 out of 5
Review posted

fit perfection

sometimes getting a dress to fit me properly can be hard, but this was perfect!!!.

very comfortable too.

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Quality
Rated 5 out of 5
Design
Rated 5 out of 5
Sizing
Rated 0 on a scale of minus 2 to 2, where minus 2 is Runs Small, 0 is True to Size and 2 is Runs Large
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Rated 2 out of 5
Review posted

Looks pretty but awful cut

Had to return this- the cut is so bad. It looks so pretty in the picture but I’m a pretty standard size - most of the stuff I buy online fits me fine. This had a really high, squeezed in heart shaped chest line, leaving the arms to just sag on the outsides. Not good for girls with hips as there is a LOT of fabric. Will make you look a size or two bigger than you are.

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Quality
Rated 4 out of 5
Design
Rated 2 out of 5
Sizing
Rated 1 on a scale of minus 2 to 2, where minus 2 is Runs Small, 0 is True to Size and 2 is Runs Large
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Rated 1 out of 5
Review posted

Product Good - Customer Service Bad

The dress I purchased was great quality and had accurate sizing, however it just didn't suit my shape. I am always apprehensive when buying online due to being unable to try on. At the time of purchasing, the website offered refund for change of mind, which was the reason I chose to give it a go. I sent the dress back within 7 days of receiving the dress, as was my understanding of the '7 day returns' policy. However I was told after the fact that I would only be receiving store credit because the item didn't arrive back at their warehouse within 7 days of them sending it out. I mailed the dress back the day after I received the dress. It seemed that I was to rely solely on AusPost transportation speeds from South Australia to regional Victoria and back to be eligible to recieve my full refund. VERY UNREASONABLE INDEED.

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Quality
Rated 5 out of 5
Design
Rated 4 out of 5
Sizing
Rated 0 on a scale of minus 2 to 2, where minus 2 is Runs Small, 0 is True to Size and 2 is Runs Large
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Twosister's The Label US

Hi Gabrielle, We try to be as clear and transparent as possible with our return policy so there is little confusion. Before the 31st October 2018 our policy was, all returns are eligible for a refund if the return is received back at our warehouse within 7 days of our customer receiving it. We understand that there can be delays in the postal system so if we were able to see the parcel was posted back within a reasonable amount of time we would amend the store credit. However your item was posted back to us 7 days after you received it, which is when our warehouse needed to receive it for us to issue you a refund. If you would like to discuss this further please feel free to email us at sales@twosistersthelabel.com

Rated 5 out of 5
Review posted

Perfect

Bought this dress for race day and it’s perfect! It fits really well and is really flattering! Can’t wait to wear this out!

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